Privacy Policy

Last updated: May 2025

Stackflw is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how it is handled. We do not sell your data to any third party.

1. Who We Are

Stackflw ("we", "us", "our") is a systems and operations agency that designs and manages digital infrastructure for local businesses. Our contact email is hello@stackflw.com.

2. Information We Collect

We collect information you voluntarily provide when you fill in our intake form, contact us, or engage with our services. This includes:

We may also collect basic analytics data from our website (page views, referral source) through standard web analytics tools. We do not use tracking cookies for advertising purposes.

3. How We Use Your Information

The information you provide is used exclusively to:

We do not use your data for marketing to third parties, profiling, or any automated decision-making that affects your rights.

4. Data Storage and Security

Your form data is stored in Airtable, which operates under its own enterprise-grade security standards. We take reasonable technical precautions to protect your data from unauthorised access.

We do not store credit card or payment information. Payments are processed through secure third-party payment processors.

5. Third-Party Services

In the course of delivering our services, we use the following third-party platforms which may process your data:

Each of these providers has its own privacy policy and data handling practices. We only share the minimum data necessary for service delivery.

6. Communications

If you provide your phone number or email address, you consent to receiving communications from Stackflw related to your enquiry and project. You may opt out at any time by contacting us directly. We do not send unsolicited marketing messages.

7. Your Rights

You have the right to:

To exercise any of these rights, email us at hello@stackflw.com. We will respond within 14 business days.

8. Data Retention

We retain your data for as long as necessary to provide our services and as required by applicable law. Enquiry data from prospects who did not proceed to a project is deleted within 12 months. Client project data is retained for 3 years following project completion for legal and accounting purposes.

9. Changes to This Policy

We may update this policy from time to time. When we do, the date at the top of this page will be revised. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests, contact us at hello@stackflw.com.